Returns and Exchanges
We want you to be completely satisfied with our services. In case you want to return your order, returns are accepted within 30 days starting from the delivery date.
Contact us within 5 days upon receiving the item for return requests. A prepaid label will be provided upon request.
The item must be returned in the same condition as they were received, not used or altered in any way.
All packaging such as boxes, bags, tags, and UPCs, should be the same as the original. You should ship the item to be returned as you received it.
All accessories such as cords, certificates, manuals, warranties, and rebate cards, “free products”
“gifts” or bonus items, or all items included in a bundle should be returned together.
Returns are accepted for USA buyers only.
Return Shipping
The shipping of returns is the buyer’s responsibility. Please contact us for exceptions.
Damaged items
We’re shipping our orders with insurance. Therefore, if you receive a damaged or defective product, please provide us the following photos:
- Photo of the Shipping Label
- Photo of the Item Packaging (Clearly showing damage)
- Photos of the Items) (Clearly showing defects)
Return Address
Will be provided upon request.
